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Why Cannabis Companies Are Failing Their Employees—And What Needs to Change Now

December 13th, 2024

4 min read

By Clarke Lyons

sad-cannabis-employee
Why Cannabis Companies Are Failing Their Employees—And What Needs to Change Now
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When you think about cannabis businesses, you picture groundbreaking dispensaries, cutting-edge products, and a sense of progress in every corner. But there’s a dark truth behind the glossy exterior: most companies are outright failing their employees.

They’re skimping on benefits, risking burnout, and damaging an industry built on passion. Let’s call it what it is—a systemic failure that’s holding cannabis back. This isn’t just a distant problem; it’s an emergency demanding immediate action.

The Current State of Benefits in Cannabis: A Broken System

Cannabis companies are making waves, but their inability to offer employee benefits threatens to drown them.

Why? Because they’re locked in a system that’s actively working against them. Let’s pull back the curtain on this messy reality.

Federal Prohibition Blocks the Basics

Cannabis businesses are operating in a legal gray zone, leaving them vulnerable to unfair restrictions. Thanks to federal prohibition, they’re denied access to essential banking services, tax deductions, and insurance solutions. IRS Code Section 280E isn’t just inconvenient—it’s predatory. It guts the resources needed to provide basic employee benefits, keeping the industry stuck in survival mode.

What you can do now: Don’t let prohibition dictate your priorities. Seek out industry-specific financial services that cater to cannabis businesses. Advocate for reform by joining coalitions that challenge federal restrictions.

Cash-Only Operations Are an Anchor

Operating without access to banking isn’t just outdated; it’s reckless. This cash-heavy system isn’t sustainable, and employees are the ones paying the price—often in the form of missing benefits. Providers tied to traditional financial systems are hesitant to work with businesses that can’t process payments electronically, further marginalizing the industry.

What you can do now: Prioritize partnerships with cannabis-friendly credit unions or payroll providers experienced in navigating cash-heavy systems. Find creative ways to digitize payments and streamline benefits integration.

Margins That Are Paper-Thin

Cannabis businesses aren’t just tight on cash—they’re fighting to stay afloat. Compliance costs, oversaturated markets, and fierce competition mean many companies operate with no financial wiggle room. Employee benefits often get pushed to the bottom of the list—if they’re considered at all.

What you can do now: Stop treating benefits as a luxury. Start small with affordable options like wellness stipends or flexible scheduling. These investments pay dividends in employee loyalty and retention.

The Fallout: Losing People in an Industry Built on Passion

Failing to invest in your workforce isn’t just bad business; it’s a betrayal of the very people who power your success. Here’s what happens when you neglect benefits:

Turnover Hurts Everyone

In an industry where turnover is already sky-high, neglecting benefits only accelerates the revolving door. Employees see the lack of investment and treat their jobs as temporary gigs rather than long-term careers. This leaves businesses scrambling to replace talent, wasting time and resources in the process.

What you can do now: Make retention your top priority. Start by listening to your employees’ concerns. Conduct exit interviews and use that feedback to create meaningful benefits.


Burnout Is the Silent Killer and You and I Both Know It

No PTO, no health insurance, and no mental health support?

It’s a recipe for burnout. And when employees are burned out, productivity tanks, and turnover spikes. Ignoring this issue isn’t just shortsighted—it’s dangerous.

What you can do now: Start implementing small-scale wellness initiatives. Access to mental health apps or occasional mental health days can make an immediate difference.

Sorry to Say, But... Your Reputation Is on the Line

Cannabis is an industry built on relationships and trust. When word gets out that your company doesn’t care for its employees, you risk alienating top talent and damaging your brand.

What you can do now: Build transparency into your culture. Share your plans for improving benefits with your team. Employees value honesty and will rally behind leaders who are actively working to make things better.


How to Turn the Tide: Solutions That Work

The good news? This problem is solvable.

But it’s going to take commitment and creativity. Here’s how cannabis businesses can rise to the challenge:

Affordable Benefit Providers for the Cannabis Space

Companies like Paragon Payroll are revolutionizing how benefits are offered to cannabis businesses. They provide tailored solutions that address the industry’s unique challenges without breaking the bank.

What you can do now: Stop assuming benefits are unaffordable. Reach out to industry-specific providers who understand your limitations and offer scalable solutions.

Get Creative with Perks

Traditional benefits aren’t the only way to show employees you care. Flexible schedules, professional development opportunities, and wellness perks can make a significant impact without massive costs.

What you can do now: Survey your employees to find out what matters most to them. Focus on perks that align with their needs and fit within your budget.

Push for Federal Change

The cannabis industry’s biggest roadblocks are systemic. Advocacy isn’t optional—it’s essential. Without federal legalization and banking reform, businesses will continue to struggle.

What you can do now: Get involved. Join advocacy groups pushing for federal reform. Your voice matters, and collective action can create change.

Educate and Empower Your Team

A lack of benefits is bad, but a lack of transparency can be worse. Employees who understand the limitations you’re facing are more likely to stay loyal.

What you can do now: Hold regular meetings to discuss benefits and gather feedback. Transparency builds trust, and trust builds retention.

Explore More Insights That Will Help You

Stories from Cannabis Employers Who Made It Work

Real-world examples of success are out there. From companies that negotiated affordable group insurance to startups offering creative perks, the proof is in the results. A cultivation company in California cut turnover significantly by partnering with an industry-specific benefits provider. A startup in Oregon used wellness programs to boost employee satisfaction and retention.

What you can do now: Look to peers in the industry for inspiration. Don’t reinvent the wheel when success stories are readily available.

The ROI of Employee Benefits

Employee benefits aren’t a drain—they’re an investment. Studies show that businesses offering benefits experience lower turnover, higher productivity, and improved morale. Ignoring this reality is costing you more than you think.

What you can do now: Calculate the hidden costs of turnover and compare them to the price of basic benefits. Use this data to make the case for change.

Navigating Compliance Without Losing Your Mind

Compliance in cannabis is complicated, but it doesn’t have to be chaotic. Offering benefits while staying within legal guidelines is possible with the right support.

What you can do now: Partner with HR experts who specialize in cannabis. Regular audits and training can keep your business on track.

It's Time to Step Up 

The cannabis industry prides itself on innovation, but that innovation can’t stop at the product level. It’s time for businesses to invest in their greatest asset—their people. Neglecting employee benefits isn’t just bad for morale; it’s bad for business. Let’s change the narrative.

If you’re ready to make a difference, Let's Talk about benefits solutions designed specifically for cannabis businesses. The future of your company depends on the steps you take today.